Terms Of Service

Effective Date: July 20, 2026

Welcome to Chimney Guard USA (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of the Chimney Guard USA website and any services provided through our website or directly by our company.

By accessing or using this website, requesting an estimate, scheduling an appointment, or using our services, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Services

Chimney Guard USA provides residential chimney and fireplace services, including but not limited to:

• Chimney inspections
• Chimney cleaning and sweeping
• Chimney repairs
• Chimney rebuilding
• Chimney cap installation
• Chimney liner installation
• Masonry repair
• Waterproofing
• Fireplace services
• Other related chimney maintenance services offered by our company.

Service availability may vary based on your location.

2. Estimates and Scheduling

Any estimate provided through our website, by phone, or in person is an estimate only and is subject to change following an on-site inspection.

Appointments are scheduled based on technician availability.

We reserve the right to reschedule appointments due to weather, safety concerns, emergencies, or other unforeseen circumstances.

3. Customer Responsibilities

By requesting service, you agree to:

• Provide accurate contact information.
• Provide safe access to your property.
• Ensure someone 18 years or older is present during scheduled appointments if required.
• Notify us of any known hazards that may affect service.

Failure to provide safe working conditions may require cancellation or rescheduling of service.

4. Payments

Payment is due according to the terms provided on your invoice unless otherwise agreed in writing.

We reserve the right to charge applicable late fees or collection costs where permitted by law.

Financing options may be available through approved third-party providers and are subject to their separate terms and approval.

5. Cancellations

If you need to cancel or reschedule an appointment, we request reasonable advance notice.

Repeated missed appointments or last-minute cancellations may result in additional service fees where permitted by applicable law.

6. Website Use

You agree not to:

• Use this website for unlawful purposes.
• Attempt to gain unauthorized access to our systems.
• Upload malicious software or harmful code.
• Copy, reproduce, or redistribute website content without written permission.
• Interfere with the operation or security of the website.

7. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Text
• Graphics
• Images
• Videos
• Icons
• Website design
• Trademarks

is the property of Chimney Guard USA or its licensors and is protected by applicable intellectual property laws.

No content may be copied or used without prior written permission.

8. SMS Terms and Conditions

By providing your mobile phone number and checking the SMS consent box on our forms, you expressly consent to receive text messages from Chimney Guard USA.

These messages may include:

• Appointment confirmations
• Appointment reminders
• Service updates
• Customer support communications
• Follow-up messages
• Promotional offers (only if you have opted in)

Message frequency varies based on your interaction with us.

Message and data rates may apply.

You may opt out at any time by replying:

STOP

For assistance, reply:

HELP

Your consent to receive SMS messages is not a condition of purchasing services.

Your mobile information and SMS consent will not be sold or shared with third parties or affiliates for marketing purposes. We may share your information only with service providers necessary to deliver text messaging services.

9. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you acknowledge that you have read and agree to our Privacy Policy.

10. Third-Party Links

Our website may contain links to third-party websites or financing providers.

We are not responsible for the content, privacy practices, products, or services offered by third-party websites.

11. Disclaimer

The information on this website is provided for general informational purposes only.

While we strive to keep information accurate and current, we make no warranties regarding:

• Accuracy
• Completeness
• Reliability
• Availability

Actual service recommendations are made only after inspection by one of our qualified technicians.

12. Limitation of Liability

To the fullest extent permitted by law, Chimney Guard USA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of this website
• Delays in service
• Website interruptions
• Third-party services
• Unauthorized access to information
• Events beyond our reasonable control

Our total liability shall not exceed the amount paid for the applicable service, except where prohibited by law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Chimney Guard USA, its employees, contractors, affiliates, and agents from any claims, liabilities, damages, losses, or expenses arising from:

• Your misuse of the website
• Your violation of these Terms
• Your violation of any applicable law
• Your infringement of another party’s rights

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Georgia, without regard to its conflict of law principles.

Any disputes arising under these Terms shall be resolved in the appropriate state or federal courts located within Georgia.

15. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Changes become effective immediately upon posting to this page. Your continued use of the website constitutes acceptance of the revised Terms.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Chimney Guard USA

Phone: (770) 275-2500
Email: [email protected]